REMOTE SUPPORT Secure, On-Demand Remote Access & Support

HOW IT WORKS

Using MeckSupport, our staff will make a secure connection enabling them to see your screen, move the cursor, click, type and even transfer files. And when the program is closed, it automatically deletes itself from your hard disk.

ONE. After you click the >>> START SESSION <<< link, a dialog box will open similar to the one on the right. Choose RUN or OPEN.
	TWO. Within seconds, the program unpacks automatically, a list of our staff will appear for you to choose from. A secure internet connection between you and one of our staff will be established.
THREE. We will be able to access your computer as if we were sitting at your computer. FINISH! When we are finished, you or our staff can simply close MeckSupport, which immediately erases itself from your computer. It’s that simple!

THIS IS A SECURE CONNECTION, WHEN THE SESSION ENDS OUR SOFTWARE WILL BE REMOVED COMPLETELY FROM YOUR COMPUTER.